SMS Privacy Policy
Effective Date: July 24, 2026
Emerge Ministries respects your privacy and is committed to protecting the personal information you provide through our SMS and MMS messaging program.
Information We Collect
When you communicate with Emerge Ministries by text message, we may collect your name, mobile telephone number, message content, communication preferences, consent records, and information you voluntarily provide concerning your inquiry, application, requested assistance, or case.
How We Use Your Information
Emerge Ministries uses this information to communicate with individuals regarding disaster-relief assistance and other client services offered by the ministry. Messages may include responses to inquiries, intake follow-up, application and case-status updates, requests for documents or additional information, appointment and site-visit scheduling, service reminders, resource coordination, construction or disaster-recovery updates, and other information directly related to the individual’s case or requested assistance.
Mobile-Information Sharing
Emerge Ministries does not sell, rent, or share mobile telephone numbers, SMS opt-in information, or text-message consent with third parties or affiliates for marketing or promotional purposes.
Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Service providers used to operate our communications may process information only on behalf of Emerge Ministries and may not use it for their own marketing purposes.
We may disclose information when required by law, necessary to protect an individual’s safety, or necessary to protect the legal rights and security of Emerge Ministries and others.
Message Frequency and Charges
Message frequency varies according to the individual’s needs, requested services, and case activity. Message and data rates may apply according to the terms of the recipient’s mobile service provider.
Your Choices
Participation in Emerge Ministries’ text-messaging program is voluntary. Recipients may reply STOP at any time to stop receiving text messages. Recipients may reply HELP for assistance or contact Emerge Ministries using the information below.
Data Security and Retention
Emerge Ministries takes reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or loss. Information is retained only as reasonably necessary for case management, ministry operations, legal requirements, and the purposes described in this policy.
Contact Emerge Ministries
Emerge Ministries
PO Box 299
Beulaville, NC 28518